Legal

Privacy Policy

Who is responsible?

North Crown AB, Swedish company registration number 556857-2415, is the controller of personal data processed through this website.

Privacy enquiries: northcrownab@gmail.com

Information we collect

When you contact us, we process the information you provide, such as your name, email address, message and any watch details or photographs you submit.

Please avoid sending identity documents, payment credentials or other sensitive information through the contact form.

How we use your information

We use your information to respond to enquiries, discuss watches and manage related correspondence.

Where an enquiry concerns a potential purchase or sale, processing is necessary to take steps at your request before entering into a contract. Other general enquiries are handled on the basis of our legitimate interest in responding to people who contact our business.

Where applicable, we also process information to meet legal obligations or establish, exercise or defend legal claims.

Where your information is stored

The website is hosted and operated for North Crown AB. Contact form enquiries are sent directly to North Crown AB at northcrownab@gmail.com. We handle our email correspondence ourselves, using Google’s Gmail service as our email provider; Google acts only as a processor for our mailbox. No other third parties receive your enquiries.

Because our mailbox is provided by Google, information in our email correspondence may be processed and stored outside the EU/EEA, including in the United States. Where that happens, the transfer is covered by safeguards recognised by the European Commission — the EU-U.S. Data Privacy Framework and/or Standard Contractual Clauses. Other than this, we do not transfer personal data outside the EU/EEA.

Purchases completed through Tradera are also subject to Tradera’s privacy information. North Crown AB remains responsible for its own processing of customer information.

Retention

We retain enquiry information only for as long as necessary to handle the enquiry and any related follow-up. Information needed for a transaction, legal obligation or legal claim may be retained longer.

We retain enquiry information for up to two years, after which it is deleted unless it is needed to handle an ongoing transaction, meet a legal obligation or establish, exercise or defend a legal claim.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests.

Contact northcrownab@gmail.com to exercise your rights. You may also lodge a complaint with the Swedish Authority for Privacy Protection, IMY, at www.imy.se.